CAPITAL ADVANCE PRIVACY POLICY

Introduction

Capital Advance is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services.  

Information We Collect

We may collect the following types of personal information from you:  

• Information you provide: This includes information you voluntarily provide, such as your name, contact details, business information, and financial information when you apply for a loan or interact with our website.
• Information collected automatically: When you visit our website, we may automatically collect information about your device, including your IP address, browser type, and operating system. We may also collect information about your interactions with our website, such as the pages you visit and the links you click.  
• Information from third parties: We may obtain information about you from third parties, such as credit bureaus or fraud prevention services.  

How We Use Your Information

We may use your personal information for the following purposes:

• Processing loan applications: We use your information to assess your loan application, make credit decisions, and administer your loan if approved.
• Providing customer service: We use your information to respond to your inquiries, provide customer support, and resolve any issues you may have.
• Improving our services: We may use your information to analyse how our website is used, identify trends, and improve our services.
• Marketing and communications: We may use your information to send you marketing materials, updates, and other communications related to our products and services. You can opt out of these communications at any time.  
• Fraud prevention: We may use your information to prevent fraud and protect our business.

Sharing Your Information

We may share your personal information with:

• Our affiliates: We may share your information with our affiliated companies for purposes related to our business.
• Third-party service providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, marketing agencies, and data analysts.  
• Law enforcement and regulatory authorities: We may share your information with law enforcement or regulatory authorities as required by law or to protect our rights or the rights of others.

Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.  

Your Rights

You have certain rights regarding your personal information, including the right to:

• Access: Request access to your personal information.
• Rectification: Request correction of any inaccuracies in your personal information.
• Erasure: Request deletion of your personal information.
• Restriction: Request restriction of processing of your personal information.
• Object: Object to the processing of your personal information.
• Data portability: Request transfer of your personal information to another organisation.

To exercise your rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or by contacting you directly.  

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us using the details on our contacts section.